Alexander Tiscornia
8/07/2023 - Google
Just had our windows installed by Window Depot. The team communicated well whenever they needed to and showed up on time for measurements and the install days. We even got our windows a little sooner than we expected! Their install guys were cordial and they cleaned up the project very well.
Scott Napier
8/07/2023 - Google
Windows and Sliding doors were perfect and installers took their time and made everything seamless.
Sharon Hazelgrove
7/29/2023 - Google
I would definitely recommend Window Depot! It was a great experience from the initial sales representative visit to my new windows installation! There was never at any time the pressure to buy, and the availability of replacement window options was completely explained including the installation process. The crew that installed my new windows were extremely professional, respectful of my property and awesome to talk with! They worked very hard, in almost 100 degrees heat, making sure that I was satisfied with everything!
Sean F.
7/27/2023 - Google
Window Depot has been great to deal with from start to finish. From the sales team to the installation technicians they were all professional and on time. Extremely happy with the process overall. Good quality and value. The installation technicians were very polite, knowledgeable, and professional. They kept us informed every step of the process. If you need windows for your home this is the team you want!
Serena
7/25/2023 - Google
The window install team arrived as scheduled. They asked if we had any questions about the process before they started. They were very respectful of our property during the job. The team worked well together. They did a nice job and they were detail oriented in all phases of their work processes. They did a great job addressing my concerns and I would happily use Window Depot again. Serena Lilly
Shari Craddock
7/24/2023 - Google
What a fantastic experience from beginning to end! Sales rep very likable and absolutely no pressure to buy! Windows were installed 2-3 before we expected. Now about the crew that installed my beautiful windows THEY ROCK!!! Professional, well mannered, and definitely know what they are doing! I can't say enough good about the job they did replacing my windows! Forgot to mention they worked through the rain! Again Window Depot THANK YOU
Mark Gavrilovic
7/02/2023 - Google
Casey Higgins
7/02/2023 - Google
Installers were great. However the company had to come out to measure twice causing me inconvenience. Also for $12,000 I never saw the project manager or has a phone call that I did not initiate. The installers took money.
Michael Deitrick
7/01/2023 - Google
Our experience with Window Depot has been wonderful. Started with Phil who was excellent and extremely patient with all our questions and changes. Scheduling with Beau was easy. On time installation. Drew, Michael and the guys were great and took care of our home as of it was their own. Very impressed. So much that we ordered more windows! 😁
David Ficke
6/19/2023 - Google
Manny and his team did an awesome job at our house.
Elena Riestra-King
6/12/2023 - Google
They really did a great job. Customer service is excellent. They keep me informed about the entire process. Installation came in time and extremely professional
sam webb
6/12/2023 - Google
Best place to get windows hand down.
Matthew Entwistle
6/12/2023 - Google
Very knowledgeable and kept me in the loop the whole process.
Eugene Caine
6/01/2023 - Google
Very smooth process, from quote to installation. Friendly and professional staff. Would certainly recommend to others.
Gail Harris
5/29/2023 - Google
Jared and his crew were courteous and punctual will recommend to family and friends
Nick Adelman
5/22/2023 - Google
A great experience, start to finish. Much better value than a lot of competitors. Great communication. Sales wasn't pushy, but was very knowledgeable. Would definitely recommend and use again if ever needed.
Rich L
5/22/2023 - Google
Window Depot was a pleasure to work with. We purchased a Provia front door through them and their price was slightly cheaper that their competitors. They installed the door, sidelights, and transom in less than 4 hours. Throughout the process from quote through installation and final payment, they were easy to work with, communicated clearly, showed up when they said they would, and kept us informed without being a pest. We would definitely use them again!
Aurora Giattino
5/04/2023 - Google
Phil was informative and incredibly patient as I navigated through all the options with him! Couldn’t beat their prices either!
Judy Graffum
4/16/2023 - Google
We are very pleased with the whole purchase process from Window Depot. They installed windows and siding. Very professional from the communications to the work completion. Shout out to Phil & Johnny for heading up our project, delivering on time, and answering my myriad of questions ! We highly recommend Window Depot!
Carolyn Ball
3/25/2023 - Google
I have had a positive experience with Window Depot. We replaced all the windows in an old cottage on our church property. I was concerned when the wait time had become lengthy and they were able to schedule me in as we needed to have the place ready for rental. They communicated well, and the workmen were courteous and efficient. The windows look great.
Cecilia Durham
3/09/2023 - Google
The 4 man crew was professional, friendly and most importantly knew what they were doing. We highly recommend window depot.
Kelley Ackermann
3/09/2023 - Google
The crew did an amazing job on our window installation! They were on time, courteous and wonderful!
Guohua Pan
2/25/2023 - Google
The installers were professional, responsive. They cleaned the site after completing the work.
Brendan Luther
2/25/2023 - Google
From the salesperson Phil, to the installation crew and from the window quality to the fit and finish of the installation, Window Depot was top notch. Highly recommend them and will be using them for other exterior projects at the house when they arise.
Lynn Noland
2/18/2023 - Google
Outstanding team beginning to end Rob was such a great guy, total professional installation was perfect
Anna Farrell
2/18/2023 - Google
Curtis and Randy/Randel(?) Were on time, very efficient, and very helpful in not only installing my window but also finishing off the molding around the window. They made sure that I understood the operation of the window and made sure the areas on the inside and outside were cleared of any debris. I highly recommend Window Depot.
Sooze Sooze
2/03/2023 - Google
The coordination of the crews installing the new windows was superb. They meticulously went to task wasting no time, skill and professionalism. The product itself is exceptional, leaving us very pleased. Highly recommended!
Christopher Moss
1/27/2023 - Google
Roxanne Nicolas
1/20/2023 - Google
I ordered vinyl windows to replace the original 1935 windows in a home that I purchased in 2022. Everyone at Window Depot was very professional and responsive, including Marcus and his crew, who were punctual, efficient, and respectful of my home when they installed the windows. I am very happy with my new windows and would highly recommend Window Depot.
Michael Spohrer
1/20/2023 - Google
Great experience, very professional.
Robin Byrum
1/11/2023 - Google
Wayne White
1/11/2023 - Google
Lynn Will
1/10/2023 - Google
Wonderful window replacement experience! Would recommend to anyone looking to replace windows!
James Steele
1/09/2023 - Google
Awesome Customer service! Awesome product! Professional installers! BEST OF THE BEST! RECOMMENDED FOR ALL WINDOW INSTALLS! We had some very old very difficult windows to replace. Knocked it out the park. Looks fabulous and house is much warmer. Thanks for the great job!
David Capparuccini
12/29/2022 - Google
Window depot replaced all the windows in our house. We are so glad we used them-they were professional, punctual, and a pleasure to have around. They always communicated effectively with us, as well. Highly recommend.
Meredith Johnson
12/14/2022 - Google
Amazing! They were great!
james white
12/08/2022 - Google
What can I say about Window Depot.. They are just great. Wes and his team did a outstanding job taking out the old 1940 area window, installing the new windows and they are good looking.. Good job Window Depot.
John Best
11/24/2022 - Google
Matthew Dunlap
11/24/2022 - Google
This was my second time having Window Depot replace windows for me. Supply chain issues have lengthened the time to get the windows manufactured, but absolutely worth the wait. The install crew was on time, efficient and friendly. I will 100% go back to them for any future window replacements.
P Wilson
11/24/2022 - Google
Kristin Knudsen
11/17/2022 - Google
They were amazing! Very professional and efficient. I love my new windows.
Robin Byrd
11/17/2022 - Google
Very professional, time accurate and knowledgeable. The crew Andrew, Will and Lascelles they truly are Window Depot pros. Thank you
Pam Milling
11/11/2022 - Google
Awesome experience! The team was great to work with, very clean and always on time!
Sharon Moody
11/01/2022 - Google
Great job and very friendly and professional.
Michele Franklin
11/01/2022 - Google
Service was great and would recommend.
Lee Workman
11/01/2022 - Google
Thrilled with our beautiful new doors and the quality of the installation. Foam insulation was used around the door casing so no air infiltration. installers were really nice and cleaned up thoroughly. I’ll use Window Depot again, highly recommend!
Elizabeth Egan
11/01/2022 - Google
Mary Calloway
11/01/2022 - Google
Guys were very friendly and explained everything after finished. 5 stars for sure
James L
10/28/2022 - Google
About 4 months ago George came out and gave a suggestion that 3 other company did not. No one suggested a sliding window option! He thought it would open up the room and save me a lot of money and it sure did!
Forward to today 10/28/22, Andrew and his crew came out on time and installed the windows. Notified me of a bend in one of the handle and let me know it will be replaced. Professional and communicated throughout the installation.
Very satisfied with the whole process!
Steve Lestyan
10/25/2022 - Google
Great work Definitely would recommend this company
Jeffrey Hughes
9/13/2022 - Google
Bought some replacement windows from Window Depot. I told them up front that I didn't want to sit through a long sales pitch and they honored that. They were great about keeping me informed on the status of my order, and the installation was clean and efficient. I would recommend giving them a call.
Great experience and service. The team that installed was great. Highly recommend
Randy Bryant
9/07/2022 - Google
Best thing I can say is not only were they professional, they were polite and on time. The sales staff was always on time and delivered what they promised.
Oh, one more thing, the windows are energy efficient and are a great product. The best part, for the past two months since installation of the windows and siding, my electric bill went down more than 50%.
I would highly recommend these folks
Emily Shumaker
9/06/2022 - Google
Very friendly, responsive and knowledgeable. Hiring them to replace our windows. Will update review when complete!
Sarah Hoyle
8/30/2022 - Google
After signing the contract the office sent me emails regularly telling me the progress of ordering, manufacturing and installing our door.
The guys when they came to install the door were very professional. They worked quickly and well. One of the guys even moved a heavy bookcase back where it belonged. That kind of thing is above and beyond what the contract called for. I hadn’t even asked him to!
Greg Blowe
8/18/2022 - Google
The crew was very nice and respectful. The quality and installation of the windows were above expectations.
Meredith Karluk
8/12/2022 - Google
Had 28 windows installed, 5 of which were specialty. The sales rep was very knowledgeable and was always quick to respond to all my questions during the entire process. He came the day the install was complete to ensure I was satisfied with the work and product.
The install team was extremely professional and kept me updated on the progress.
The windows are beautiful and are very quiet. Looking forward to seeing the decrease on the next utility bill!
macky howy
8/05/2022 - Google
It took me 9 years to replace 15 windows, and they were all replaced by Window Depot. And during those 9 years, the owners and installers have consistently shown that they value the customer and stand by their quality products. Marvelous!
B Alexandra kedrock
8/03/2022 - Google
From the beginning with a consultation to the installation the process was professional thorough and respectful. The guidance from the consultant helped me make the best selection for my home. And they look absolutely great I feel like I have a new home. The installation process was performed without causing me any angst, they showed total respect for my home.
Kirstie Hein Sadler
8/01/2022 - Google
I highly recommend window depot. Excellent product and service.
braxton r
7/11/2022 - Google
Fantastic service from sales all the way to installation. Every member of the company was polite, professional, and extremely easy to work with.
J Grant Mizell
6/28/2022 - Google
We met with several companies prior to deciding on Window Depot. Our neighbor referred us to them after having great service. We were happy with the information received during our quote on window quality and the replacement process. We were also happy with the service received during our window installation - on time, professional, protected our carpet, and cleaned up when they were done.
Raymond Todd
6/25/2022 - Google
They were very prompt, courteous and professional. They cleaned up and exceeded my expectations.
Chris S.
6/25/2022 - Google
Everything was great. From the initial assessment with Frank to the installation, Window Depot did everything they said they would. The windows look great. I did a lot of comparisons on the specs and details of the ProVia Endure Windows and they perform equal to many of the (much) more expensive windows out there. We also had a ProVia door installed and we are very happy with it. The installation crew was fantastic- respectful of my home, took care not to scratch my floors, took their time and did it right. They cleaned up everything and left my home as they found it. I'm very glad we chose Window Depot. Would definitely recommend to anyone.
Kathy Haigler
6/23/2022 - Google
Super friendly and knowledgeable people from purchase to install. Surprised and delighted with early installation. While waiting for our windows to arrive, the Company owners periodically touched base to let me know the status.
Arjun Muthusubramanian
6/17/2022 - Google
Window Depot of Richmond replaced all of the exterior windows and doors on our home. From the get go, they were honest and straight-forward and answered all my questions patiently. While waiting for delivery of the windows and doors, they regularly gave us status updates. Additionally, I was having other work done on my home, and they took the time to discuss my house projects directly with the other vendor to make sure the projects would not interfere with each other. For the days of install themselves, the crews arrived on-time and installed the doors and windows with great care. The crews were detail-oriented and clean. They too took the time to answer all my questions (I tend to have a lot of them, haha)...they definitely went above and beyond. I would unequivocally recommend Window Depot!
Lopez Family
6/07/2022 - Google
We got quotes from several companies in the RVA area for our windows. We went with Window Depot and so glad we did. Once major selling point was they do their own installs and do NOT subcontract out. The office stayed in contact with us during the entire process and the install went flawless. Highly recommend.
Larkin Muncaster
5/13/2022 - Google
Mike was prompt and professional as the salesman and contact! He always emailed back within hours. Rob and his team did an excellent job with the installation. They were prompt, pleasant and knowledgeable.
We love our new door!
Charles Crawley
4/21/2022 - Google
Impeccable service from sales to installer! I was so pleased. After the top front installation, I wanted and had the top back windows installed also.
Douglas Phillips
4/14/2022 - Google
Mike and Thomas did a great job and were very professional.
John Allen
4/07/2022 - Google
Installation went smoothly.
David Benjamin
4/02/2022 - Google
We just had a dozen windows installed, including one semi-circular challenging one. They did such a great job. Careful with the interior and exterior of the home. Looks great. Perfect caulk and installation. And great product. Could not be happier. On time, communicated well. Only down side was how long it took to get windows manufactured, but that is just how things are today, not the company's fault. And they stayed in touch about progress.
Rob Ogilvie
3/09/2022 - Google
This is an update to my original review. We are coming up on two years since our siding was installed. Everything still looks great and despite living in a high wind area by the mountains we haven’t lost any siding. Crew did a good job and cleaned up site well.
Colin Rooney
3/07/2022 - Google
We received several quotes for replacement windows and Window Depot USA came in very competitively and did not attempt to upsell us. Our salesman, Phil, was knowledgeable, friendly and above all, responsive. It took a while for our windows to arrive (understandable with all of the backlogs in every market right now) and then Gene and his crew arrived to install. Took a little less than 2 days to replace 13 windows and it looked like they were never here since they cleaned up thoroughly before they left. I highly recommend this company and will be using them again when the remaining 4 windows on our home begin to go. You will be satisfied by the price, quality, and installation of your windows if you go with this company.
Sam Shamblin
3/01/2022 - Google
Johnny and the rest of the window installation crew were AMAZING. The gentlemen were extremely polite and had the new windows in and finished in no time. I am so grateful for their help and kindness.
Whitney Gee Sandridge
2/28/2022 - Google
We had a wonderful experience! The team was awesome to work with, timely, CLEAN, and super friendly! Can’t say enough good things about this company and our experience! Highly recommend!!
Jim Welsh
2/18/2022 - Google
Every part of this process was above my expectations. I can’t say enough great things about WD from the presentation to the installation. The price was fair and not over inflated and the installers treated my house with respect. They were friendly, hard working, and clean. I would have never known they were in or around my house. I Highly Recommend Window Depot. You won’t be disappointed.
Ashley Sanford Kilian
2/03/2022 - Google
Window Depot does an amazing job, start to finish. Highly recommend. I met with Frank during our initial meeting and he was honest without any hidden gimmicks.
Lawrence Knorr
2/03/2022 - Google
This was a big job and Window Depot put enough workers on it to complete it in one day. They were hardworking, organized and polite! We are very happy!
Cristina Dunn
1/27/2022 - Google
Really great experience with WD. Very professional sales representative. Informative, responsive, no pressure at all, consultation was not unnecessarily lengthy, but answered all questions and provided all information in detail. Allowed me enough time to compare with other quotes and make a decision.
Chris Stanley
1/17/2022 - Google
We are more than pleased with the quality of our windows. The installer’s were professional and left no mess behind. Thank you Window Depot!!!
Sarah Gardner
1/17/2022 - Google
Owners care about their customers and employees. Would recommend to anyone looking for siding, windows, or doors.
Aaron Rowe
1/13/2022 - Google
They offer many different types of windows, so they can get whatever you're looking for. They also employ their own certified master installers. Great local company.
Terri Mothershead
1/12/2022 - Google
We LOVE our new vinyl windows! I couldn't have asked for any better service during the entire process. Our sales consultant truly listened to our needs and made helpful suggestions that suited our price range. Getting estimates from other companies was extremely frustrating as they tried to sell us products that were out of our price range. A total waste of time and energy. You won't have that experience with Window Depot. Communication was outstanding with updates and helpful information estimating the arrival of our shipment. In fact, the windows arrived ahead of schedule and were installed just days prior to Christmas! We were able to enjoy our beautiful new windows for the holidays. The installers were amazing, knowledgeable and trustworthy to have working in your home. They were extremely efficient and patient in answering my many questions! I would highly recommend Window Depot to everyone!
Pack JT
1/08/2022 - Google
I experienced a highly professional experience from the sales offer throughout to installation of the door.
Anna Pendleton
12/25/2021 - Google
Windows arrived earlier than anticipated, quick & easy install with professional and friendly crew!
Sarah Gilbert
12/25/2021 - Google
Owners care about their customers and employees. Would recommend to anyone looking for siding, windows, or doors.
Eileen Cassis
12/10/2021 - Google
Very satisfied with both the windows and service they provided, love my new windows
Richard Last
12/09/2021 - Google
I cannot say enough great things about this company, most importantly “how” they do business. Knowledgeable low pressure sales made a huge difference along with highly professional installers who took time to clean up and demo my new windows. Last but not least , Sheila and office staff were very patient and easy to work with,
Richard Roberts II
12/09/2021 - Google
I cannot say enough great things about this company, most importantly “how” they do business. Knowledgeable low pressure sales made a huge difference along with highly professional installers who took time to clean up and demo my new windows. Last but not least , Sheila and office staff were very patient and easy to work with,
Adam Schwartz
12/09/2021 - Google
Showed up on time , cleaned up after they were done and installed 10 new windows and they look great
Christopher Wirt
12/03/2021 - Google
Great experience. We had 25 windows replaced and installed a couple picture windows that are out of this world. The crew showed up on time, cleaned up after themselves every day, and played good music 🙂
Would definitely recommend!
Emily McCracken
12/01/2021 - Google
We had a great experience from beginning to end. From the low pressure friendly sales experience to the pros sessional installers, we felt comfortable throughout our journey. When there was an issue the entire team worked to ensure our needs were met and we were satisfied with the resolution. This is the second time we have used Window Depot and I will recommend them to friends and family
Debbie Cason
11/23/2021 - Google
They also installed vinyl siding. It took six months to get all the materials needed but once they started the job it was done in a timely fashion and we were very pleased. Very professional, on time and provided the services we needed. Very pleased.
Anne Hayes
11/15/2021 - Google
I’m so glad I chose Window Depot for my replacement windows. What a wonderful experience dealing with professionals who truly care about their customers. Many thanks to George who came out and showed me all the options and explained it all from A to Z. And huge thanks to Gene and Elijah who worked so hard installing the windows. They look so beautiful! I appreciate your craftsmanship and the way you kept me informed of your progress every step of the way. I’ll be sure to call Window Depot for my next home improvement project.
Joyce Street
11/14/2021 - Google
Service was rendered sooner than expected. Satisfied with completion.
Jody Smith
11/13/2021 - Google
I found both crews to be extremely professional and focused on their work. They were very accommodating. They were very patient with my excitable and yapping dog.
Tyler Harrell
11/09/2021 - Google
Excellent product and installation by pleasant professionals.
eric simmons
11/02/2021 - Google
The installation was a positive experience The team arrived in a timely were careful positive and professional My windows look great and I would recommend them to anyone who's looking for replacement windows. They were as advertised!
